Contact

Talk to us

CQRG is run by a small team, and email reaches us directly. There is no ticket maze, and we aim to reply within two business days.

Support & feedback

Trouble generating or downloading a code, a question about analytics, a bug, or a feature request. Include the QR code type and the browser you are using and we can usually answer in one reply.

support@cloudqrgen.com

Privacy & data requests

Access, correction, export, or deletion of your data, and questions about advertising cookies. Email from the address on your account so we can verify the request.

privacy@cloudqrgen.com

Legal & abuse reports

Report a CQRG tracking link being used for phishing, spam, or malware, or raise a copyright or trademark issue. Include the full /r/ link so we can disable it quickly.

legal@cloudqrgen.com

Before you write

Many questions are already answered in our FAQ, especially the common ones about printed codes that will not scan, adding a logo without breaking readability, and how scan tracking works. Our guides cover sizing, contrast, and error correction in more depth.

Reporting a malicious link

Tracked codes redirect through https://cloudqrgen.com/r/…. If you have received one that leads somewhere harmful, send the full link to legal@cloudqrgen.com. We disable confirmed abusive links and remove the associated account. Reports of this kind are prioritised over everything else.